Vice President, Business Transformation MSIG Insurance (Singapore)
Norma leads the MSIG transformation team with keen focus on service,
process and digital, including the adoption of Fintech and Insurtech solutions.
She leads the implementation of key projects under MSIG’s digital strategy, such
as Robotic Process Automation (RPA), e-Workflows and Digital Workplace.
Norma has more than 12 years’ experience in the General Insurance
industry in both Business and IT areas and managed cross-functional initiatives
across the APAC region. Prior to her role in Singapore, she has worked in a
regional capacity, including assignments based in Thailand and Malaysia.