17 - 20 September, 2019
Grand Millennium Kuala Lumpur

CONFERENCE DAY TWO – THURSDAY | 19 SEPTEMBER 2019

8:00 am - 9:00 am Registration & Coffee & Tea

Ambrish Kinariwala, Robotics Process and Cognitive Automation Capability Lead at Australian Unit

Ambrish Kinariwala

Robotics Process and Cognitive Automation Capability Lead
Australian Unit

9:15 am - 9:50 am Implementing Robotic Process Automation with Python to Measure Customer Emotion

  •  Evaluating the potential approaches, benefits and risks of cognitive RPA to understand customer
  •    Prototyping cognitive RPA initiative: Outlining the proof of concept, testing the solution and analyzing results
  • Lesson learned from Australian Unity in using Python for better customer experience
Ambrish Kinariwala, Robotics Process and Cognitive Automation Capability Lead at Australian Unit

Ambrish Kinariwala

Robotics Process and Cognitive Automation Capability Lead
Australian Unit

9:50 am - 10:25 am Diving Deeper with OCR and RPA for Advanced Image and Text Identification and Assessment

       Evaluating different OCR solutions and selecting best-fit in terms of compatibility, integration, reporting, and cost
       The use of OCR to extract phrases and provide customised responses with high levels of accuracy
       Harnessing the self-learning capabilities of AI-powered OCR technology to capture data in irregular formats and inconsistent fields
Selveen Muniandy, Head, Robotics Process Automation CoE at RHB Banking Group

Selveen Muniandy

Head, Robotics Process Automation CoE
RHB Banking Group

10:25 am - 11:15 am Morning Refreshment Break

11:15 am - 11:50 am Piloting 1 to 3 Bots per Week: From Identification, Process Engineering to Product Delivery

·          Recapping initial automation projects: Putting in the business case, process selection through to implementation
·          Sharing of challenges and roadblocks during process automation
·          What’s next? Strategy on driving continuous improvements
 
Desmond Yeow, Business Automation Assistant Manager at Grab

Desmond Yeow

Business Automation Assistant Manager
Grab

11:50 am - 12:25 pm Ensuring RPA Integration with Legacy Systems, Current Processes and Operations

  • Implementing automation across the enterprise: Challenges and pitfalls
  • Approaches to resolving integration challenges
  • Lessons learnt  on enterprise-wide RPA rollout 
Jeffrey Capulong, Head of Finance Shared Services at Coca-Cola Bottlers Business Services

Jeffrey Capulong

Head of Finance Shared Services
Coca-Cola Bottlers Business Services

12:25 pm - 1:00 pm Building RPA Center of Excellence (CoE) to Embed and Scale RPA across the Enterprise

  •  Considering the roadmap to scaling and operating RPA through centres of excellence
  •  Moving from standalone projects to RPA centralisation: Demonstrating ROI and getting business buy-in
  •   Establishing standards for RPA infrastructure, architecture and operating models
 
Mithun Kumar, Digital Transformation Lead at Digi

Mithun Kumar

Digital Transformation Lead
Digi

1:00 pm - 2:30 pm Networking Lunch

2:00 pm - 2:35 pm Developing Effective RPA Management and Governance Programs

  •        Tracking results, performance and areas for improvements post-RPA implementation
  •      Exploring the pros and cons of centralized vs. decentralised management
  •      Developing your RPA monitor, support and maintenance program
Kamaruzaman Mohd Noah, EVP, Head Transformation & Strategy Group Operations at Maybank

Kamaruzaman Mohd Noah

EVP, Head Transformation & Strategy Group Operations
Maybank

2:35 pm - 3:10 pm Scaling up RPA Bots Deployment to the Fastest using DevOps Standards

·          Effective governance model & change management practices
·          Setting up source control,  deployment pipeline for continuous integration
·          Standard automated assessments considering security, risks, exemptions, test run etc
 
Rajan Kumar Upadhyay, Head Of Digital Lab, Cyberjaya at DHL

Rajan Kumar Upadhyay

Head Of Digital Lab, Cyberjaya
DHL

3:10 pm - 3:40 pm Afternoon Refreshment Break

3:40 pm - 4:15 pm Streamlining Supply Chain Management with RPA to Reduce Time And Cost by 30%

  • Step by step guide to successfully implement RPA into supply chain management  
  • Reengineering supply chain processes to enhance RPA performance
  • Lesson learnt from Schneider Electric on supply chain management with RPA
Ze Wei Chin, Regional Digital Leader at Schneider Electric

Ze Wei Chin

Regional Digital Leader
Schneider Electric

4:05 pm - 4:40 pm How BHGE Utilise RPA to Reduce Financial Close & Reporting Timeframe from 5 Days to 3 Days

·          An overview of the use of RPA in accounting and invoicing processes
·          Re-engineering existing processes and working on bots modification to improve RPA performance
·          Assessing the estimated operations and maintenance costs for bots upgrade

Vikas Gupta, Global Process Owner – Record to Report at BHGE, a GE Company

Vikas Gupta

Global Process Owner – Record to Report
BHGE, a GE Company

Scott Paxton, Global Finance, Centre Controller at Baker Hughes, a GE Company

Scott Paxton

Global Finance, Centre Controller
Baker Hughes, a GE Company

4:40 pm - 4:50 pm Closing Remarks from Chairperson & End of Conference

Ambrish Kinariwala, Robotics Process and Cognitive Automation Capability Lead at Australian Unit

Ambrish Kinariwala

Robotics Process and Cognitive Automation Capability Lead
Australian Unit