This workshop will explore what it takes to incorporate RPA into the shared services environment and the business benefits it unleashes, in addition to discussing what enterprises can do to build digital operations of the future
· Explore RPA implementation opportunities in shared services such as Finance, HR, Procurement and IT
· Strategic RPA implementation in shared services from selecting the right processes, defining rules and extracting relevant data to vendor selection and piloting
· How can shared services professionals work cross-functionally to maximise the benefits of RPA for the overall business?
· Developing a comprehensive stakeholder management program to gain complete buy-in from employees and management
· How can shared services leverage RPA to truly drive value?
· The road ahead: How to apply Artificial Intelligence (AI) in shared services and the difference with RPA application
Senior Manager, Business Architect, NGO
RBC Investor & Treasury Services