Tilak Banerjee

Tilak is a Senior Director at Conduent, where he heads the Global Finance Shared Services(GFSS) out of Bangalore, India. He also leads their Global RPA strategy for GFSS.

In his previous role with DellEMC, he was responsible for leading Service Delivery, Customer relationship and other strategic initiatives of the Global Business Services (GBS) team based out of Bangalore. 

Tilak has more than 20 years of experience in Shared Service supporting industries like Pharma, Telecom, Media, Leasing and High-tech, in a number of senior leadership roles.

He is one of the leading and sought-after speakers in the Shared Service industry and his thought leadership in the areas of Robotic Process automation, Analytics, Process excellence and digital disruption have been recognized and appreciated by international Shared Service forums and practitioners across the globe. 

Tilak is a CMA and a certified Green Belt in Six Sigma from GE(Fairfield). He is also an internationally published author, illustrator and photographer.