Winnie Wong

Head, Operations Innovation and Resilience AXA Affin General Insurance Berhad

Winnie Wong is the Head of Operations Innovation & Resilience for AXA Affine General Insurance with more than 20 years in Financial Industry (Banking & Insurance) covering Operations Excellence and Technology Innovations. She specializes in Robotic Process Automation, Business Process Improvements, Digital Channels Development, Customers Experience, Project and Program Management, Payment Systems and Contact Center.  She has implemented many impactful RPA projects and had won several regional awards from AXA Group and was awarded ASIAN 2018 HR Best Recruitment Innovation at ARA2018. She was also part of the founding team for the award winning Group Internet and Mobile Portal (Maybank2u) and responsible for rolling out Global Continuous Improvement & Business Transformation Programs in the APAC Regions for banks. She is instrumental in introducing Lean and Agile cultural mindset change programs to the current and various companies that she has worked in. Winnie holds a Professional Degree in Computer Science and is also a certified Project Manager and Lean practitioner.  

 

CONFERENCE DAY ONE: WEDNESDAY | 18 SEPTEMBER 2019

Wednesday, September 18th, 2019

2:00 PM Enterprise-Wide RPA Implementation: Achieving Operational Efficiency Across 80+ Bots with Process Engineering

·          Getting it right from the start: Recapping the challenges in moving from prototype to scaled executions
·          Understanding why process engineering is essential and measures to achieve operational excellence
·          Considering the roadmap to operate RPA at-scale
                                                                                                                                                                     

Check out the incredible speaker line-up to see who will be joining Winnie.

Download The Latest Agenda