01 - 02 September, 2020 | Copenhagen Marriott Hotel, Copenhagen, Denmark

CONFERENCE DAY ONE

8:00 am - 9:45 am REGISTRATION AND WELCOME COFFEE

9:00 am - 9:15 am WELCOME SPEECH AND CHAIR’S OPENING REMARKS

Stine Høiberg Rasmussen, Independent Consultant at Intelligent Automation

Stine Høiberg Rasmussen

Independent Consultant
Intelligent Automation

9:15 am - 9:45 am HOW DOES ERICSSON SCALE INTELLIGENT AUTOMATION AND TRANSFORM BUSINESS OPERATIONS?

• Shifting gears from task automation to e2e flow automation using RPA, BPMS to Cognitive and ML
and unlock full potential
• Democratisation of Automation and AI
• Realising business benefits
Kanda Kumar, Director Automation and AI Transformation at Ericsson

Kanda Kumar

Director Automation and AI Transformation
Ericsson

9:45 am - 10:15 am PROGRESSING AI TO FULLY INTEGRATED AUTOMATION; FROM STRATEGY TO REAL WORLD PRACTICE, IMPLEMENTING AI WITH RPA TO THRIVE

Many large enterprises see their existing business models as constrained. It is easy to feel burdened by legacy systems, outdated customer commitments and huge volumes of fragmented data. But how can we instead view these very same things as assets – rather than a burden – in order to market new products, services and ways of working?

The answer is to unleash the digital entrepreneurs. In this session, learn how RPA can be used strategically to help progress AI beyond a sterile “brain in a jar” and become a fully integrated part of the enterprise.

Peter Walker, CTO EMEA, Blue Prism 

Continuously new and raising customer expectation and business needs are demanding a rethinking of the way
we work, how we organise ourselves and collaborate across the bank. Our core ambition is to deliver better and
more on the business value and customer expectations. We will take you through examples and learnings from our
agile journeys in Robotics and BPM and how we integrate new tools and technologies into our existing setup.
Alexei Bogomolov, Chief Consultant - Digital Advisor at Center of Digital Excellence, at Danske Bank

Alexei Bogomolov

Chief Consultant - Digital Advisor at Center of Digital Excellence,
Danske Bank

Ieva Vencevicitue, Chief Consultant / Product Owner, Robotics Centre of Excellence at Danske Bank

Ieva Vencevicitue

Chief Consultant / Product Owner, Robotics Centre of Excellence
Danske Bank

10:45 am - 11:15 am PEOPLE BINGO

Make new contacts and gain new insights, all in 15 minutes! Share one top tip and one key challenge with
your peers from other companies in the Nordics. Delegates will be allocated a random ‘people bingo’ group on
registration, and will join their group for this fun networking exercise to ensure they meet new faces.

11:15 am - 12:00 pm MORNING BREAK, NETWORKING AND DEMO DRIVE

RPA IMPLEMENTATION AND YOUR FIRST STEPS IN TO UNSTRUCTURED DATA

12:00 pm - 12:30 pm Skanska Sweden HR has a digital colleague HRobin!
In August 2018, the robot HRobin joined the Skanska
Sweden HR team, and quickly became an esteemed
and indispensable colleague. HRobin has already
taken over fifteen time-consuming routine HR and
payroll processes and more will be added.
HRobin is currently investigating the possibilities to
automate the on boarding process.
Kristin Westling, Head of HR and RPA Lead at Skanska

Kristin Westling

Head of HR and RPA Lead
Skanska

IA AND COGNITIVE COMPUTING MASTERCLASSES

12:00 pm - 12:30 pm Recent Advancement in AI and its Implications on Pharmaceutical Productivity
• Current status of machine learning algorithms and
their potentials
• Understanding the process of drug development
• How AI and cognitive RPA have potential to
improve the ROI of pharmaceutical industries
Gopal Karemore, Principal Data Scientist at Novo Nordisk

Gopal Karemore

Principal Data Scientist
Novo Nordisk

12:30 pm - 1:30 pm ROUNTABLES

How to structure an efficient operating model to Cope with the constant changing need of competencies to drive Intelligent Automation at scale?

Emil B. Jepsen, Senior Manager, EY


RPA pipeline: efficient methods for prioritising initiatives


Using arti­cial intelligence to improve production quality

Applying Natural language processing (NLP) technologies to improve your business

RPA at Scale

Gustav Tottie, Sales Lead - Nordics, Signavio

How to succeed with Attended Automation

Martijn Zuiderbaan, Chief Commercial Officer, NICE

Instil a collaborate governance model that cannot be broken

Making steps into AI in highly regulated industries

1:30 pm - 2:30 pm NETWORKING LUNCH

RPA IMPLEMENTATION AND YOUR FIRST STEPS IN TO UNSTRUCTURED DATA

2:30 pm - 3:00 pm The evolution of the Shared Service Center: RPA as an insourced service
• Current setup: Resources and Organisation
• How we got there: Background and why Global
Business Services and not IT?
• Strategical and practical decisions in setting
up the model: Demand management and
Development vs maintenance
• Learnings
Anna Lagerhed, RPA Lead at SSAB

Anna Lagerhed

RPA Lead
SSAB

RPA IMPLEMENTATION AND YOUR FIRST STEPS IN TO UNSTRUCTURED DATA

3:00 pm - 3:30 pm Creating digital culture through exploration
-Enabling digital exploration -Changing culture with holistic approach -Example cases
Tomi Yilkangas, Program Manager, Process Automation at Stora Enso

Tomi Yilkangas

Program Manager, Process Automation
Stora Enso

RPA IMPLEMENTATION AND YOUR FIRST STEPS IN TO UNSTRUCTURED DATA

3:30 pm - 4:00 pm Scaling up for RPA – Who’s Developing Your Bots?
• Has your organisation chosen for internal or
external RPA development?
• Have you wondered about the benefits and
potential disadvantages of either or both of these
models?
• And how should each of these models be
governed?
Join this session to hear insights as to the above
from an RPA program manager who has set up both
models in 2 different organisations.
Sanna Koivu, Senior Programme Manager - Automation at Accountor Group

Sanna Koivu

Senior Programme Manager - Automation
Accountor Group

IA AND COGNITIVE COMPUTING MASTERCLASSES

2:30 pm - 3:00 pm Moving from Chatbots to Service Bots – what to take into consideration
• When do you need bots to serve your customers
• Choosing the right technology and partners
depending on your business
• Serving instead of chatting – Integrating with API`s
and RPA
• Measuring the success with the right KPI`s
Asko Mustonen, Head of Robotics at If P&C Insurance

Asko Mustonen

Head of Robotics
If P&C Insurance

IA AND COGNITIVE COMPUTING MASTERCLASSES

3:00 pm - 3:30 pm Automation use cases for support services
• AI-based purchase invoice automation
• Conversational AI chatbot for employee assistance
• Blocking invoice and payment leakages
• Automating manual tasks in HR and Finance
Jani Rahja, Head of IA at Posti Group

Jani Rahja

Head of IA
Posti Group

IA AND COGNITIVE COMPUTING MASTERCLASSES

3:30 pm - 4:00 pm Machine learning + existing process data = immediate value
• There is an abundance of high-quality process
data which is not used to its full potential today
• Machine learning, together with human feedback
and decision-making, can dramatically decrease
unplanned downtime and improve process efficiency
• Case examples from companies doing this today
Jari Salminen, President - Digital Solutions at Maintpartner Group

Jari Salminen

President - Digital Solutions
Maintpartner Group

4:00 pm - 4:30 pm AFTERNOON BREAK AND NETWORKING

5:00 pm - 5:30 pm WHY DO 30-50% OF RPA INITIATIVES FAIL? - PROCESS DISCOVERY INSIGHTS FROM A SUCCESSFUL RPA COMPANY.

  • What are the most essential steps and most dangerous pitfalls of process discovery?
  • How to scale up process discovery successfully?
  • How to encourage employees across the entire organization for automation?
What tools can help to scale up significantly the bottom-up idea-collection?
David Salamon, CEO and Co-founder at Cloudstorm

David Salamon

CEO and Co-founder
Cloudstorm

5:00 pm - 5:30 pm ROBOTICS AT NORDEA: EXPERIENCES OF SUCCESSFULLY BRINGING RPA TO (REALLY) LARGE SCALE

• The ‘RPA-only journey’ so far: upsides, pitfalls, and other surprises
• Intended next steps: stumbling along the road of “Intelligent Automation”
• Reflections: what IF we could start all over
Jan Thümmel, Head of Robotics Execution at Nordea

Jan Thümmel

Head of Robotics Execution
Nordea

5:30 pm - 5:45 pm CHAIR’S CLOSING THOUGHTS