18 - 20 March, 2019 | Crowne Plaza Copenhagen Towers, Copenhagen, Denmark
Vesa  Hagström, Chief Digital Officer at Migri
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Vesa Hagström

Chief Digital Officer

Check out the incredible speaker line-up to see who will be joining Vesa .

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Main Conference Day Two - Wednesday 20th March 2019

Wednesday, March 20th, 2019

9:40 AM Intelligent chat bots for increased customer service at the Finnish Immigration Service

•Take an incremental approach to adding intelligence to a chat bot
•Targeting 90% direction of phone calls and emails to go to chat bots
•How to collaborate with new technologies in a non-time consuming way