18 - 19 March, 2020
Philippines

Conference Day One – Wednesday 20 March 2019

8:00 am - 8:50 am Morning Refreshment and Registration


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Kanishka Kumar Sinha

Director Automation - Transformation and Change
A Global Insurance Company

9:00 am - 9:35 am Keynote: Developing Sustainable RPA and Intelligent Automation Roadmaps to Scale Organisational Success

Belinda Chen - President and Centre Director, HSBC GSC Philippines
  • Preparing a priority-based RPA and intelligent blueprint to enhance business and operational agility
  • Scaling up your workforce and resources to harness the full benefits of intelligent automation
  • Breaking down silos, getting organisational wide buy-in and establishing robotics as a business enabler
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Belinda Chen

President and Centre Director
HSBC GSC Philippines

  • Establishing operational and performance metrics to evaluate the true ROI of RPA
  • Assessing efficiency gains, cost savings, and risk reduction as a direct benefit of RPA
  • How else can we harness RPA to create sustainable business and customer value?


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Belinda Chen

President and Centre Director
HSBC GSC Philippines

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Martin Gamboa

Head of Transformation
Panalpina Global Business Services

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Christopher Vitek

Global Leader, Contact Center Strategy & Consulting
UiPath

Chinmay Athanikar

RPA Center of Excellence Manager
Chevron

10:15 am - 10:45 am Reimagining the Future of Work: The Digital Workforce

Anubhav Saxena - Executive Vice President, Partnerships, Strategy & Operations, Automation Anywhere



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Anubhav Saxena

Executive Vice President, Partnerships, Strategy & Operations
Automation Anywhere

10:45 am - 11:30 am Speed Networking & Morning Refreshment Break

11:30 am - 12:50 pm Roundtable A: Guidelines for Successful RPA Implementation

Debbie Oshman - IT Site Director, Chevron Manila Shared Services Center

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Debbie Oshman

IT Site Director
Chevron Manila Shared Services Center

11:30 am - 12:50 pm Roundtable D: Preparing for Enterprise-Wide RPA Deployment

Dan Victorre M Ruiz - Robotic Process Automation Program Manager, Merck Business Solutions Asia Inc.

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Dan Victorre M Ruiz

Robotic Process Automation Program Manager
Merck Business Solutions Asia Inc.

11:30 am - 12:50 pm Roundtable B: Designing RPA Performance Metrics

Jenie Policar - Director – Performance Management and Optimisation, Vestas Shared Services
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Jenie Policar

Director – Performance Management and Optimisation
Vestas Shared Services

11:30 am - 12:50 pm Roundtable E: Establishing Effective Governance and Operating Model for RPA

Abby Cenzon - Automation Lead, AXA Philippines
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Abby Cenzon

Automation Lead
AXA Philippines

11:30 am - 12:50 pm Roundtable C: RPA Vendor Assessment and Selection

Ronald Isip - GSC Applications Lead, 3M Global Service Center
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Ronald Isip

GSC Applications Lead
3M Global Service Center

11:30 am - 12:50 pm Roundtable F: Building Your Cognitive RPA Roadmap

Kanishka Kumar Sinha - Director Automation - Transformation and Change, A Global Insurance Company
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Kanishka Kumar Sinha

Director Automation - Transformation and Change
A Global Insurance Company

12:50 pm - 1:50 pm Networking Lunch

  • Examining and shortlisting existing processes for RPA implementation to achieve the greatest ROI
  • Defining key criteria in process selection based on employee involvement, level of complexity, standardization and stability of tasks
  • Exploring RPA applicability in Operations, Customer Service, Supply Chain, Procurement, Claims and more 
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Anthony Nool

Head of Controlling, SSC Manila
Henkel

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Joyce Anne A. Sabado

Projects & Transformation, Continuous Process Improvement Manager
LafargeHolcim

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Mukunth Rajaraman

Operations Manager - Smart Automation
Shell Business Service Center

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Mark Ian Pacay

Regional Head Customer Operations - Asia Pacific
AXA Shared Service Center

2:45 pm - 3:15 pm Scaling Up RPA & Digital Worker Adoption Across the Enterprise

Uday Jose - Managing Director, Enate India
·         Tackle the challenges in scaling your RPA & digital workforce
·         Understanding how orchestration is fundamental to an automation strategy
·         Ensuring your business is geared up to move across and beyond RPA 


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Uday Jose

Managing Director
Enate India

3:45 pm - 4:15 pm Afternoon Networking & Refreshment Break

  • Laying the groundwork for RPA expansion across the organisation
  • Measures to embed and integrate RPA as a core part of enterprise operations
  • Effective user access and change management framework to expedite organisational wide adoption
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Ron Puno

First Vice President, Head Business Process Automation, Robotic Process Automation & AI
Union Bank of the Philippines

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Tilak Banerjee

Senior Director - Head of Global Shared Services
Conduent

4:30 pm - 5:00 pm Deploying Cognitive RPA Capabilities to Drive Operational Excellence in the Digital Age

Samir Kumar - Managing Director, Corporate and Investment Bank, JPMorgan Chase & Co.
  • Harnessing the benefits of intelligent automation with machine learning applications such as NLP, OCR
  • Meeting the pre-requisites to ensure successful cognitive RPA projects
  • Re-skilling existing workforce to reap the benefits of intelligent automation and to ensure enterprise future-readiness
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Samir Kumar

Managing Director, Corporate and Investment Bank
JPMorgan Chase & Co.

5:00 pm - 5:15 pm Closing Remarks from Chairperson & Close of Conference Day One

Kanishka Kumar Sinha - Director Automation - Transformation and Change, A Global Insurance Company
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Kanishka Kumar Sinha

Director Automation - Transformation and Change
A Global Insurance Company