25 - 26 March, 2020
Manila, Philippines

Conference Day One – Wednesday 20 March 2019

8:00 am - 8:50 am Morning Refreshment and Registration


Kanishka Kumar Sinha, Director Automation - Transformation and Change at A Global Insurance Company

Kanishka Kumar Sinha

Director Automation - Transformation and Change
A Global Insurance Company

9:00 am - 9:35 am Keynote: Developing Sustainable RPA and Intelligent Automation Roadmaps to Scale Organisational Success

  • Preparing a priority-based RPA and intelligent blueprint to enhance business and operational agility
  • Scaling up your workforce and resources to harness the full benefits of intelligent automation
  • Breaking down silos, getting organisational wide buy-in and establishing robotics as a business enabler
Belinda Chen, President and Centre Director at HSBC GSC Philippines

Belinda Chen

President and Centre Director
HSBC GSC Philippines

  • Establishing operational and performance metrics to evaluate the true ROI of RPA
  • Assessing efficiency gains, cost savings, and risk reduction as a direct benefit of RPA
  • How else can we harness RPA to create sustainable business and customer value?


Belinda Chen, President and Centre Director at HSBC GSC Philippines

Belinda Chen

President and Centre Director
HSBC GSC Philippines

Martin Gamboa, Head of Transformation at Panalpina Global Business Services

Martin Gamboa

Head of Transformation
Panalpina Global Business Services

Christopher Vitek, Global Leader, Contact Center Strategy & Consulting at UiPath

Christopher Vitek

Global Leader, Contact Center Strategy & Consulting
UiPath

Chinmay Athanikar

RPA Center of Excellence Manager
Chevron

10:15 am - 10:45 am Reimagining the Future of Work: The Digital Workforce




Anubhav Saxena, Executive Vice President, Partnerships, Strategy & Operations at Automation Anywhere

Anubhav Saxena

Executive Vice President, Partnerships, Strategy & Operations
Automation Anywhere

10:45 am - 11:30 am Speed Networking & Morning Refreshment Break

11:30 am - 12:50 pm Roundtable A: Guidelines for Successful RPA Implementation


Debbie  Oshman, IT Site Director at Chevron Manila Shared Services Center

Debbie Oshman

IT Site Director
Chevron Manila Shared Services Center

11:30 am - 12:50 pm Roundtable D: Preparing for Enterprise-Wide RPA Deployment


Dan Victorre M Ruiz, Robotic Process Automation Program Manager at Merck Business Solutions Asia Inc.

Dan Victorre M Ruiz

Robotic Process Automation Program Manager
Merck Business Solutions Asia Inc.

11:30 am - 12:50 pm Roundtable B: Designing RPA Performance Metrics

Jenie Policar, Director – Performance Management and Optimisation at Vestas Shared Services

Jenie Policar

Director – Performance Management and Optimisation
Vestas Shared Services

11:30 am - 12:50 pm Roundtable E: Establishing Effective Governance and Operating Model for RPA

Abby Cenzon, Automation Lead at AXA Philippines

Abby Cenzon

Automation Lead
AXA Philippines

11:30 am - 12:50 pm Roundtable C: RPA Vendor Assessment and Selection

Ronald Isip, GSC Applications Lead at 3M Global Service Center

Ronald Isip

GSC Applications Lead
3M Global Service Center

11:30 am - 12:50 pm Roundtable F: Building Your Cognitive RPA Roadmap

Kanishka Kumar Sinha, Director Automation - Transformation and Change at A Global Insurance Company

Kanishka Kumar Sinha

Director Automation - Transformation and Change
A Global Insurance Company

12:50 pm - 1:50 pm Networking Lunch

  • Examining and shortlisting existing processes for RPA implementation to achieve the greatest ROI
  • Defining key criteria in process selection based on employee involvement, level of complexity, standardization and stability of tasks
  • Exploring RPA applicability in Operations, Customer Service, Supply Chain, Procurement, Claims and more 
Anthony Nool, Head of Controlling, SSC Manila at Henkel

Anthony Nool

Head of Controlling, SSC Manila
Henkel

Joyce Anne A. Sabado, Projects & Transformation, Continuous Process Improvement Manager at LafargeHolcim

Joyce Anne A. Sabado

Projects & Transformation, Continuous Process Improvement Manager
LafargeHolcim

Mukunth Rajaraman, Operations Manager - Smart Automation at Shell Business Service Center

Mukunth Rajaraman

Operations Manager - Smart Automation
Shell Business Service Center

Mark Ian Pacay, Regional Head Customer Operations - Asia Pacific at AXA Shared Service Center

Mark Ian Pacay

Regional Head Customer Operations - Asia Pacific
AXA Shared Service Center

2:45 pm - 3:15 pm Scaling Up RPA & Digital Worker Adoption Across the Enterprise

Sponsors:
Enate
·         Tackle the challenges in scaling your RPA & digital workforce
·         Understanding how orchestration is fundamental to an automation strategy
·         Ensuring your business is geared up to move across and beyond RPA 


Uday Jose, Managing Director at Enate India

Uday Jose

Managing Director
Enate India

3:45 pm - 4:15 pm Afternoon Networking & Refreshment Break

  • Laying the groundwork for RPA expansion across the organisation
  • Measures to embed and integrate RPA as a core part of enterprise operations
  • Effective user access and change management framework to expedite organisational wide adoption
Ron Puno, First Vice President, Head Business Process Automation, Robotic Process Automation & AI at Union Bank of the Philippines

Ron Puno

First Vice President, Head Business Process Automation, Robotic Process Automation & AI
Union Bank of the Philippines

Tilak Banerjee, Senior Director - Head of Global Shared Services at Conduent

Tilak Banerjee

Senior Director - Head of Global Shared Services
Conduent

4:30 pm - 5:00 pm Deploying Cognitive RPA Capabilities to Drive Operational Excellence in the Digital Age

  • Harnessing the benefits of intelligent automation with machine learning applications such as NLP, OCR
  • Meeting the pre-requisites to ensure successful cognitive RPA projects
  • Re-skilling existing workforce to reap the benefits of intelligent automation and to ensure enterprise future-readiness
Samir Kumar, Managing Director, Corporate and Investment Bank at JPMorgan Chase & Co.

Samir Kumar

Managing Director, Corporate and Investment Bank
JPMorgan Chase & Co.

5:00 pm - 5:15 pm Closing Remarks from Chairperson & Close of Conference Day One

Kanishka Kumar Sinha, Director Automation - Transformation and Change at A Global Insurance Company

Kanishka Kumar Sinha

Director Automation - Transformation and Change
A Global Insurance Company