24 - 27 March, 2020
The Peninsula Manila, Makati City, Metro Manila, Philippines

Conference Day Two – Thursday 26 March 2020

8:00 am - 9:00 am Morning Refreshment and Registration

9:00 am - 9:15 am Opening Remarks from the Chairperson

9:15 am - 9:45 am Case Study: Integrating RPA with Legacy Systems, Processes and Operations

  • The transition from manual processes into higher value operational and strategic work
  • Overcoming technical and organizational challenges related to change adoption throughout the integration process
  • Governance and performance monitoring for digital workforce for zero surprise operations
  • The result: Reinventing work processes with increased productivity and ROI 
Vineet Mehra, General Manager, Product Head – Order to Cash Product at Maersk

Vineet Mehra

General Manager, Product Head – Order to Cash Product
Maersk

9:45 am - 10:15 am Case Study: Setting Up a Solid RPA Governance and Control Framework across the Organization

·         Defining roles and responsibilities, as well as security requirements for RPA in compliance with organizational security policies
·         Customizing checklists and processes for both employees and third-party suppliers
·         Introducing streamlined processes and effective controls to increase ROI
·         Putting in place a structured risk assessment and management program 
Martin Kunze, Head of Process Excellence and Robotic Process Automation APAC at Linde Group

Martin Kunze

Head of Process Excellence and Robotic Process Automation APAC
Linde Group

10:15 am - 11:00 am Morning Networking & Refreshment Break

11:00 am - 11:30 am Case Study: How RPA Has Been Able to Be Optimized and Recognized in the Audit Industry

·         Automation of data gathering processes in audit engagements
·         Complementing and integrating audit workflows into familiar work activities
·         Conducting RPA governance reviews to provide assurance over RPA organizational implementations
Kristine Grace Noceda Arang, Internal Audit Group Head at Solar Philippines

Kristine Grace Noceda Arang

Internal Audit Group Head
Solar Philippines

11:30 am - 12:00 pm Case Study: Securing your Data with a Comprehensive RPA Information Security Plan

·         Mapping out your cybersecurity framework for RPA with secure encryption algorithms in place
·         Implementing digital identity and access management and setting up a framework for data identification and protection
·         Working closely with vendors to implement and orchestrate security controls 
Marc Nicholas Angeles, Head of Business Process Automation, Robotic Process Automation, and AI at UnionBank of the Philippines

Marc Nicholas Angeles

Head of Business Process Automation, Robotic Process Automation, and AI
UnionBank of the Philippines

·         Reviewing internal and external RPA risks such as security vulnerabilities, denial of service, abuse and more
·         Securing RPA through a comprehensive security program encompassing digital identity, data protection and software security
·         Ensuring internal and external compliance to mitigate these risks 
Marc Nicholas Angeles, Head of Business Process Automation, Robotic Process Automation, and AI at UnionBank of the Philippines

Marc Nicholas Angeles

Head of Business Process Automation, Robotic Process Automation, and AI
UnionBank of the Philippines

12:40 pm - 1:40 pm Networking Lunch

1:40 pm - 2:10 pm Case Study: Introducing an RPA Performance Management and ROI Assessment Program to Deliver Greater Business Value

·         Determining the key KPIs of an RPA project: Efficiency, downtime, speed of delivery – and what all of them mean for your business
·         How to conduct an RPA performance management and robot utilization exercise
·         Implications of RPA performance and what this means for overall ROI 
Jenie Policar, Purchase to Pay Director, Finance Shared Service Center Manila at Vestas

Jenie Policar

Purchase to Pay Director, Finance Shared Service Center Manila
Vestas

2:10 pm - 2:40 pm Case Study: Sustaining Enterprise-Wide RPA Deployment and Scaling Up to Intelligent Automation

·         Configuring and optimizing RPA bots and infrastructure during implementation
·         How cognitive technologies are able to complement RPA operations seamlessly
·         Customizing RPA to ensure maximum data security and recovery protocols
·         Engaging your internal stakeholders and employees to drive commitment and success

2:40 pm - 3:10 pm Afternoon Networking & Refreshment Break

3:10 pm - 3:40 pm Case Study: Integrating RPA with OCR and ICR to Optimize Operations

  •  How cognitive technologies and RPA are able to complement manual processes seamlessly in insurance operations
  • How this combination of RPA, OCR and ICR has resulted in increased compliance, efficiency and FTE savings of over 10%
  • Engaging your internal stakeholders and employees to drive commitment and success


Ulyses Ty, Head of Applications Services, Asia Service Centre at Sun Life Financial

Ulyses Ty

Head of Applications Services, Asia Service Centre
Sun Life Financial

·         What are the nuances to developing the right cognitive ecosystem?
·         What are the steps to implement cognitive RPA successfully?
·         How should we redesign work and workforce strategies to reap the full benefits of intelligent automation?
Ulyses Ty, Head of Applications Services, Asia Service Centre at Sun Life Financial

Ulyses Ty

Head of Applications Services, Asia Service Centre
Sun Life Financial

Martin Kunze, Head of Process Excellence and Robotic Process Automation APAC at Linde Group

Martin Kunze

Head of Process Excellence and Robotic Process Automation APAC
Linde Group

4:20 pm - 4:30 pm Closing Remarks from Chairperson & Close of Conference Day Two