This whitepaper, produced by AIIA Network partner NIIT Technologies, takes a look at how RPA is critical to enhancing efficiency and improving customer experience. It considers:
- The potential beneficiaries of RPA
- Benefits that businesses can expect from RPA
- How can businesses create an effective strategy for RPA deployment
- Features to look for in your RPA partner
- Four pillars of NIIT Technologies’ TESS framework
In this episode of The AI Network Podcast, Vytis Ciemnolonskis, Director of Digital Operations at Western Union Processing in Lithuania, joins host Seth Adler to share the impact of management buy-in and executive sponsorship on the outcomes of automating.
This whitepaper, produced by AIIA Network partner Thoughtonomy, is designed to demonstrate how organizations can realize the benefits of intelligent automation in helping to achieve their ambitions—from reducing operating costs to driving revenue growth, and from improved customer experience to creating a happier workforce—by considering the following key elements:
- The problem with people-based processes
- Changing the shape of the organisation chart
- What is robotic process automation anyway?
This guide offers helpful explanations to give you a deeper understanding of AI, digital labor and the virtual workforce—as well as the role of governance in AI implementation.
- The evolution of artificial intelligence
- The virtual workforce
- Intelligent orchestration
- Governed learning
Robotic process automation (RPA) is a hot topic in a myriad of industries. If you are still wondering what RPA is, the benefits of RPA or how to get started on implementing an RPA solution here's a 101 breakdown. The infographic gives a brief overview of the basics of RPA.
Implementing Robotic Process Automation (RPA) can provide a host of benefits for firms globally, but how does a business go about forming an RPA solution? And how do you know what to do when you come to a fork in the road?
As decision makers face waves of competing information and mounting fears of robots, could the automation industry actually be headed in the wrong direction? We sat down with Jonathan Hobday, Sales Director at Cortex, to discuss why automation fails, the biggest challenges facing the industry right now and how he plans to overcome them.
Last year, SSON posted an article online that championed “operationalising RPA” as the right solution for Shared Services centres in the Philippines. Given that traditional service delivery models in the Philippines were built on low-cost FTEs and linguistic capability, the automation wave engulfing support services meant these opportunities were no longer as compelling as they once were. With the advent of RPA, the Philippines found itself in the midst of a far-reaching ‘reinvention’ of the workplace, based on intelligent processing capabilities that were fast taking over transactional activities.
5 tips to build scalability into your automation operations:
- Governance Guides Growth
- Freeing Capacity To Accelerate RPA
- Empowerement Drives Implementations
- Leveraging The Power Of Robotics Through Machine Learning
- Setting Expectations
Download the article to read more.