How do we go from RPA to Cognitive?
This is a question on a lot of industries’ minds as they get to grips with RPA and look to the next phase of intelligent automation. What does cognitive mean and how should it be approached? What questions need to be asked and what steps should we take?
In this article we chat with Tilak Banerjee, Head of Shared Services, Conduent India and leading IA expert, on going cognitive. Tilak shares his experiences on what teams should do to prepare for cognitive, what questions they should ask and next steps to take.
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