24 - 27 March, 2020
The Peninsula Manila, Makati City, Metro Manila, Philippines
Louis Tan, General Manager, Customer Operations, Asia Pacific China and Middle East at Shell

Louis Tan


General Manager, Customer Operations, Asia Pacific China and Middle East
Shell

Check out the incredible speaker line-up to see who will be joining Louis.

Download The Latest Agenda

Conference Day One – Wednesday 25 March 2020

Wednesday, March 25th, 2020


9:45 AM Case Study: Building an Integrated Intelligent Automation (IA) Organization

·         Utilizing RPA as a key platform in your digital transformation efforts
·         The interconnectivity of IA systems and what this means for your business and customers
·         Leveraging RPA to advance organizational performance in the IA ecosystem
·         Changing mindsets, engaging and managing a digital workforce 

11:30 AM Panel: Harnessing RPA as a Key Lever in Enterprise Optimization & Organisational Success

·         Prioritizing RPA projects with the end goal of business agility, operational and performance gains
·         Where else can we apply RPA across front and back office operations to maximize business and customer value?
·         Aligning stakeholders, governance and control programs to secure long-term ROI