25 - 26 March, 2020
Tilak Banerjee, Senior Director - Head of Global Shared Services at Conduent

Tilak Banerjee

Senior Director - Head of Global Shared Services

Check out the incredible speaker line-up to see who will be joining Tilak.

Download The Latest Agenda

Conference Day One – Wednesday 20 March 2019

Wednesday, March 20th, 2019

3:45 PM Panel: Driving Large-Scale Enterprise-Wide Adoption of RPA

  • Laying the groundwork for RPA expansion across the organisation
  • Measures to embed and integrate RPA as a core part of enterprise operations
  • Effective user access and change management framework to expedite organisational wide adoption

Conference Day Two – Thursday 21 March 2019

Thursday, March 21st, 2019

9:15 AM Fireside Chat: Addressing the Unanswered Questions of Cognitive RPA

  • What are the nuances to developing the right cognitive ecosystem?
  • What are the steps to successfully implementing cognitive RPA?
  • How should we redesign talent, staffing and training strategies as intelligent automation changes the nature of work and organisational models?

11:55 AM Panel: Re-Deploying and Up-Skilling Employees to Handle Higher-Value Tasks Post-RPA

Making the formal case for RPA: Breaking down the organisational benefits and impacts of RPA
Redefining new job scope: What constitutes ‘higher-value’ work and how can we design effective training and up-skilling programs to expedite transition?
Further investigating how RPA and the redesign of work can lead to higher employee satisfaction and performance

Post-Conference Workshops – Friday 22 March 2019

Friday, March 22nd, 2019

1:00 PM Workshop B: Starting Your Intelligent Automation Journey

Harness the potential of cognitive automation to further digitalize your operations for higher efficiency gains and cost savings. Join this workshop to learn how you can integrate cognitive capabilities to your RPA bots and the steps on kickstarting your intelligent automation journey.  

Learning outcomes:
  • Moving into Cognitive RPA: Pre-requisites to getting started
  • Examples areas where cognitive RPA can be applied in the enterprise and in a Shared Service set-up
  • Developing cognitive capabilities to enhance your business decision making
  • Innovative use of Bots – a shortcut to Artificial Intelligence