How to implement intelligent automation: A simple guide for smart humans

Terry Walby

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It's not a question of whether to automate, but when and how your organization will deploy it in order to gain the most efficiency

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Image source: Pixabay

Many businesses still depend heavily on people to carry out manual tasks for important outcomes. What's been missing, until recently, is the ability to automate critical processes without changing the underlying systems and applications in usewhich is often uneconomical, or just not an option.  

With RPA forming a solid baseline, it’s become possible to incorporate machine learning, cognitive computing and AI to rapidly move to a position of intelligent automation with very little disruption to the business.

This whitepaper, produced by AIIA Network partner Thoughtonomy, is designed to demonstrate how organizations can realize the benefits of intelligent automation in helping to achieve their ambitionsfrom reducing operating costs to driving revenue growth, and from improved customer experience to creating a happier workforceby considering the following key elements: 

  1. The problem with people-based processes
  2. Changing the shape of the org chart
  3. What is robotic process automation anyway?

The question now becomes not whether intelligent automation is appropriate, but when and how your organization will deploy it, and what you’ll do with the efficiencies that you’ll gain.

Terry Walby is chief executive at thoughtonomy. 

Download the whitepaper to learn more about how to implement intelligent automation.