retail
What retail apocalypse?
November 29 by Elizabeth MixsonA look at how 3 retailers are leveraging RP.A and intelligent automation to reinvent themselves for the omnichannel era
Digital Transformation (DX) Accelerated: Inside Ikea’s Digital Transformation
June 15 by Elizabeth MixsonHow Ikea embraced a new, digital-first approach to reinventing itself for its next stage of market dominance.
Big Box Retail Reinvented: How Walmart’s Continuous Digital Transformation Maximizes Agility
January 08 by Elizabeth MixsonBy striving to become an automated enterprise, Walmart set themselves up for success amidst a year of unprecedented challenges.
Unlocking e-commerce success with artificial intelligence
September 21 by Katie LawsonIn a world where e-commerce thrives, digital has to be the new sales associate—and AI is the key to making that possible
Lessons in augmented reality from the retail sector
September 15 by Megan WrightFrom IKEA to Westfield, brands are adopting AR faster than ever—but getting it right is much easier said than done
Consumer appetite for chatbot experiences on the rise
August 09 by AiiA EditorNew survey reveals that 83 per cent of consumers would be more loyal to a brand offering a chatbot to check order status and product research