WATCH: Orchestrate customer and enterprise interactions

Interacting with the right person using the right information to gain the right outcome



Seth Adler
11/25/2019

Choosing your path If you don’t communicate with customers, employees and colleagues via contemporary means, your basic enterprise initiatives will be affected; you’ll lose customers and employees. If you don’t choose the right path for your communication- your journey is fraught with danger. Benchmarking use cases The webinar covers principle challenges enterprises face and omni-channel interaction solutions to those challenges. The session caps with a number of use cases....
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