WATCH: Orchestrate customer and enterprise interactions

Interacting with the right person using the right information to gain the right outcome

Seth Adler

Choosing your path If you don’t communicate with customers, employees and colleagues via contemporary means, your basic enterprise initiatives will be affected; you’ll lose customers and employees. If you don’t choose the right path for your communication- your journey is fraught with danger. Benchmarking use cases The webinar covers principle challenges enterprises face and omni-channel interaction solutions to those challenges. The session caps with a number of use cases....
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