Accelerating Data-Centric, End-To-End Business Processes Intelligent Automation

A review of benefits gained by Key Bank

During this session you will hear how KeyBank saved 300 hours in just 65 days, and had bots process 3,174 appraisals and 4,931 flood certificates.

This webinar will take place on:
August 25, 2020
11:00 AM - 12:00 PM EST

Companies are facing tremendous pressure to improve business performance and lower operational cost while at the same time dealing with challenges such as back office inefficiencies, heightened customer service expectations, and outdated legacy systems. In addition, the COVID-19 pandemic has created a “new normal” for businesses to manage operations in a more agile, automated manner.

Most organizations have started adopting Robotic Process Automation (RPA) solutions to ease the pressure.  Learn how your organization can scale and transform using Intelligent Automation; not only to reduce cost, but also to boost overall business performance as well as employee and customer experience. 

During this session you will hear how KeyBank saved 300 hours in just 65 days, and had bots process 3,174 appraisals and 4,931 flood certificates.

Join our upcoming webinar to hear industry experts share their insights on:

  • Intelligent Automation Trends
  • KeyBank RPA Program and Benefits
  • Use Case Examples Demonstrating How Other Successful Companies Have Implemented RPA


Mike Reynolds
Business Technology Sr Manager
Key Bank

Since March of 2019,  Mike serves as the Business Technology Senior Manager for Service Digitization where his teams explore and deliver robotic process automation and machine learning solutions to financial services problems.  Prior to assuming his current role, Mike served as the Domain Manager for KeyBank Real Estate Capital & Syndications, responsible for the technology solutions associated with origination and servicing commercial real estate loans valued in excess of $250 Billion.  The diversified portfolio spans across several capital sources including On Balance sheet, CMBS, Fannie Mae, Freddie Mac, FHA, LIHTC, Private Label and Government Lending. Mike’s technical background includes experiences at Hallmark, Sprint, Intel, AT&T, Step1 Technical Training group and GoldBank.  

Ken Mertzel
Sr. Director, Industry Marketing for Banking & Insurance
Automation Anywhere

Experienced Insurance and Banking industry executive with expertise in translating financial data into strategic business transformation.  Ken has successfully improved business performance and organizational effectiveness in a variety of roles including chief financial officer, management consultant, technology portfolio manager and operational risk executive.

Known as a collaborative, concise, analytical and trustworthy leader, he is proficient in serving as a strategic business adviser to senior executives as well as a mentor for emerging talent.

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