Orchestrate customer and enterprise interactions

Interacting with the right person using the right information to gain the right outcome

Form meaningful relationships throughout your enterprise and with your customers. Take control of digital transformation and improve everything from brand messaging, customer care, workflow automation, analytics/reporting, security, policy and governance.


This webinar will take place on:
2019-10-29
12:00 PM - 01:00 PM EST

Form meaningful relationships throughout your enterprise and with your customers. Take control of digital transformation and improve everything from brand messaging, customer care, workflow automation, analytics/reporting, security, policy and governance.

Omni-channel interaction

Businesses can have well thought out and engaging internal and/or external campaigns, timely SMS notifications and brilliant messaging, but if all your communications platforms don’t integrate with one another, then your service still lacks the seamless experience and consistent messaging your customers crave.

Seamless internal and external customer journey

Not only does an omni-channel platform transform the way you work, it creates a seamless customer journey. This webinar discusses a comprehensive end-to-end approach to API integration that will enhance business messaging experience to engage and build trusted mobile interactions with your internal and external customers.

Operations, Customer, Marketing & IT executives attend to...

  • Take control your your end-to-end messaging
  • Improve operational capacity
  • Expand workflow automation
  • Pinpoint proper analytics and reporting
  • Gain true enterprise messaging governance
  • Consolidate systems, saving overall cost
  • Optimize security and compliance
  • Improve customer care and service
  • Improve overall brand messaging

Participate and solve: 

  • Outdated and unreliable communication systems that does not reach your customers on time
  • Too many IT systems to manage
  • Fraudulent account activities
  • Reduce Operational capacity
  • Manual processes and lack of efficiency
  • Integration with exiting systems
  • High customer churn rate

 

Webinar brought to you by:

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Host:

Seth Adler is the Editor of the AI Network and host of the AI Network Podcast, part of IQPC's flagship podcast series, B2BiQ.

Seth aims to provide a pithy, sharp and entertaining peek into this fast-growing sector through the personal experiences of senior execs that are driving extraordinary change within their organizations.

The AI Network podcasts offer a unique perspective into "how executives have realized the knowledge and insights they apply to their business today," he says.

Interviewees on the AI Network podcasts ranges from execs at Fortune 500 companies to innovators at AI start-ups, providing listeners on-the-go access to actionable business insights at any time of their choosing.

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