Altocloud is communications software that uses predictive analytics to make voice, video and chat interactions better. We provide smarter interactions with online customers and prospects.Altocloud delivers value for: eCommerce - Convert shoppers to buyers and talk with the right customers at the right moments. Inside Sales - Reach more prospects and interact live with visitors already on your website. Customer Care - Streamline support experiences with contextual communications. The Altocloud platform can be rapidly deployed though simple JavaScript librariesand mobile SDKs to provide the power to analyze and shape the customer journey. Developers can embed rich voice, video and chat communications directly within mobile and web applications. Central to the solution is a real-time predictive analytics and learning engine that combines business data with customer interaction experience for personal recommendations and predictive routing. Altocloud APIs allow developers to connect and improve current applications - no need to replace current infrastructure.Altocloud's mission is to empower and improve human interaction and exchange of "in the moment" information between customers and companies to help make the customer journey far less painful, and more connected, without brands having to invest in additional technology infrastructure or complex systems.

Solution Category
Marketing Automation