Benchmark's product suite helps restaurant and retail chains analyze why certain locations perform better than others by collecting customer data in a variety of ways including social media listening, mobile text messaging comments, surveys and field audits. Benchmark discovers the factors (customer service, product quality, cleanliness, etc.) that affect unit performance. We then surface actionable insights to retail chain back office that they can use to improve the customer experience across their portfolio of locations.Learn more at w

Solution Category
Big Data