White Papers

Intelligent Automation Network is devoted to providing AI professionals with the most comprehensive selection of case studies and white papers on the internet. Explore specialised Intelligent Automation research through our collection of whitepapers. Our white papers aim to educate industry leaders as they make complex business decisions that drive growth, innovation and ROI.

23 whitepaper results
of 3
Artificial Intelligence (AI) & Chatbots: Revolutionising Contact Centers for Greater Customer Experience

When properly integrated, AI and chatbot-based customer services represent a viable alternative to traditional customer service contact channels. Ideally used to augment and assist customer services operatives rather than replace them, chatbots are more than capable of handling basic interactions and menial data entry task. Learn more

Automotive Cyber Security - the complete eBook

Examining the current state of play on threat intelligence, latest hack episodes, vulnerable attack surfaces, the overlap of cyber security and functional safety and much more in this 32-page technical eBook. Learn more

NASA has had one of the most important and unique roles in major scientific discoveries to date. From space exploration to climate studies, the organisation has maintained an innovative and dynamic approach to science research. However, it’s this very fact that has led NASA to invest in Artificial Intelligence (AI) capability. For example, in the earth science portfolio alone, there is approximately more than seven petabytes of data – and it’s increasing.  Learn more

Artificial intelligence (AI) has graced media headlines over the past year, with many citing how it will revolutionise the way companies operate. And they’re not wrong. Major organisations are investing into AI capability in a variety of forms – many by way of machine-learning. The technology presents an opportunity to capture and analyse behavioural trends in real-time, which can enable companies to: Deliver services to people more efficiently; Build a community of steadfast... Learn more

NASA has had one of the most important and unique roles in major scientific discoveries to date. From space exploration to climate studies, the organisation has maintained an innovative and dynamic approach to science research. However, it’s this very fact that has led NASA to invest in Artificial Intelligence (AI) capability. For example, in the earth science portfolio alone, there is approximately more than seven petabytes of data – and it’s increasing. Ahead of AI for Enterprise... Learn more

ANZ Bank’s investment into robotic process automation (RPA) has been lauded industry-wide for innovation, particularly in the context of improving customer service and process efficiency. Process improvement is a key priority for many organisations – across the front end and back end of the business. And ANZ’s initial success in improving staff work processes is a strong indicator of things to come in terms of internal efficiency and customer service. Simen Munter, GM – Group Hubs,... Learn more

Artificial Intelligence and Intelligent Automation

How intelligent automation is reinventing shared service delivery for the modern age Learn more

screen

A summary of one of SSON's popular World Series webinars, based on a conversation between UiPath's COO, Guy Kirkwood, and two industry practitioners experienced in RPA implementation Learn more

Tags: UiPath | RPA | Robotics
rpapic1

Ahead of RPA & Artificial Intelligence Summit in Stockholm this May, we spoke to two industry experts about the automation initiatives they're currently implementing. Read on to discover the major trends at Nordea and Lufthansa Global Business Services. Learn more

RPA&AIpic

U.S. has lost 5 million manufacturing jobs since 2000. For many, the blame lies solely with China. The more plausible explanation, however, rests with something entirely different.While there is anxiety in certain quarters, our data suggests that 53% of companies are confident that automation will have a positive effect on the workplace, with just 21% fearing the future. In the last 18 months, 17,000 jobs have been displaced by automation at tech-firm Accenture. Yet instead of laying them off,... Learn more

23 whitepaper results
of 3