How artificial intelligence (AI) can help maximize customer intelligence ROI

Key challenges and success factors for high value customer-oriented AI projects

The session is anchored with real customer examples/use cases, testimonies, and provides a clear path to AI success for organizations interested in leveraging customer data to directly impact organization ROI.

This webinar will take place on:
June 04, 2020
02:00 PM - 03:00 PM SGT

Deploying high value customer-oriented AI

This webinar aims to present key challenges and success factors when it comes to deploying high value customer-oriented AI projects. During the webinar we will focus on key use cases (churn, cross-sell, personalization…) and present best practices to help build and deploy AI projects, from scoping, data availability to operationalization and adoption.

Key challenges addressed:

  • Dispelling common misconceptions about AI (complexity, priorities…)
  • Providing a clear path towards AI success by describing the complete project lifecycle
  • Focusing on business outcomes rather than technology or data

Walk away with:

  • Key AI use cases in Customer Intelligence?
  • Best practice on prioritizing and assessing use case ROI
  • A realization of how to ensure AI project success?

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