About Hexaware


In the automation journey, creating a scalable automation practice is essential for long-term benefits and competitive advantage across business operations. Hexaware has leveraged its “Automate Everything" philosophy and combined it with an advanced set of technologies to create intelligent process automation services.

HiPAS is Hexaware’s Intelligent Process Automation Services which serves as a strategic offering to boost the efficiency and bottom line for our clients, by putting Automation-as-a-Service to its best use. We help our clients in identifying the right opportunities, creating the automation roadmap, establishing the CoE structure with governance mechanism and proving the concept through BOT development. Our single-minded focus on creating value for our clients has made us invest heavily in the latest technologies and automation tools to continuously transform the operations landscape while providing great value to our customers.


To deliver digital business process transformation, HiPAS leverages a whole range of new-age technologies from Robotic Process Automation to Artificial Intelligence technologies such as Cognitive OCR, Machine Learning, Natural Language Processing, Speech Recognition, and Image Analytics.

Our value proposition around Intelligent Automation has brought down the Total Cost of Ownership by 35-50% for some of our clients. A few examples of our success stories are as follows:

  • Leading Fortune 500 Global Bank- Automating 45% of tasks in 15+ investigation processes with a guaranteed saving of 49% TCO (Read Case Study)
  • Europe's fastest growing Telecom operator – Accelerating the Digital transformation journey by adopting the Digital Shared Services Back Office Model across 9 countries to achieve a Quality metrics of 100% (Read Case Study)
  • Leading European Insurance Provider- Developed a Center of Excellence with over 11 bots live in the customer environment and 15 in the pipeline to deliver 96% reduction in the processing time (Read Case Study)
  • Large European Pharma Company - A blend of Email Automation, Machine Learning based OCR and RPA solution to create each contract (Structured and Unstructured data) in less than 30 minutes ensuring 100% closures in a day (Read Case Study)
  • Leading Fortune 500 Global Bank - Automating the export document checking and discrepancy management process using Machine Learning to reduce the Average Handling Time by 70% (Read Case Study)


To know more about HiPAS, you can visit our page or write to us at IntelligentAutomation@hexaware.com

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